Success Story
Parking garage in Nuremberg
with over 300 parking spaces
The challenge
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Handling of different user groups (short-term parkers, long-term parkers and tenants)
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Owner does not wish to deploy control personnel for organizational and acceptance reasons
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Reputation could suffer as a result of sanctions
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Backlog at the entrance
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Cost-effective solution for the parking infrastructure
Solution
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Takeover of the investment or participation concept in sales
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Support and provision of app payment with all common providers
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Organization of the parking area using license plate scanners and parking ticket machines
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Taking responsibility for all parking processes, as well as maintenance and service of the parking infrastructure
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Support for parkers and owners through our in-house service hotline
Customer benefits after a short time:
no
initial investment
91 %
less
consumables
No
effort and no costs for
staff
No
maintenance and service costs
ParkRaum-Management PRM, LLC
Wetterkreuz 15, Erlangen
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I parked in a store parking lot and forgot to put the parking disc in the car. Since I was able to prove that I had been in the store … More , my payment notice was canceled. Communication via email was very quick. Thank you very much
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Dear Sir or Madam,
After my initial strong annoyance at the payment request, I am now extremely … More pleasantly surprised by your positive response and the smooth and accommodating cancellation,
for which I would like to express my sincere thanks.
I had never consciously noticed the large signs, which are actually impossible to miss, until now.
For future purchases, I will certainly always use the parking disc from now on. -
On August 7, 2023, I parked at Aldi Süd to go shopping there. The parking lot is monitored by PRM to check whether you are authorized to park … More . I was, since I had shopped at Aldi and hadn’t exceeded the maximum parking time. However, this time I forgot to set the parking disc. My mistake!!!
When I went to my car after shopping at Aldi, I found a payment notice for €25 on the windshield. Since I was entitled to park there because of my purchase, I notified them via email and sent my receipt along with the payment notice. A few hours later, I received an email response to my message stating: "We are happy to cancel the payment notice as a gesture of goodwill," with the request to place the parking disc in the windshield next time. I would like to sincerely thank PRM for their understanding!!! 👍🙋 Peter
