Success Story
Parking garage in Nuremberg
with over 300 parking spaces
The challenge
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Handling of different user groups (short-term parkers, long-term parkers and tenants)
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Owner does not wish to deploy control personnel for organizational and acceptance reasons
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Reputation could suffer as a result of sanctions
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Backlog at the entrance
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Cost-effective solution for the parking infrastructure
Solution
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Takeover of the investment or participation concept in sales
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Support and provision of app payment with all common providers
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Organization of the parking area using license plate scanners and parking ticket machines
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Taking responsibility for all parking processes, as well as maintenance and service of the parking infrastructure
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Support for parkers and owners through our in-house service hotline
Customer benefits after a short time:
no
initial investment
91 %
less
consumables
No
effort and no costs for
staff
No
maintenance and service costs
ParkRaum-Management PRM, LLC
Wetterkreuz 15, Erlangen
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The charge was unjustified because my digital parking meter was overlooked. I wrote to the company and … More necessary evidence. They were very accommodating and canceled the claim. The email correspondence was very friendly.
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I popped into dm for a quick shop after work. I was so stressed that I forgot to set the parking disc, and on the way back … More I found a parking ticket on my car. Once I got home, I uploaded everything, and today I received confirmation of the cancellation. Great service, and in the future I’ll remember to use the parking disc.
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The customer service was super friendly and accommodating. I had forgotten to set my parking disc. Even though it was my mistake … More the fee was waived. I spoke to a very friendly and knowledgeable woman on the phone after I explained what had happened. I was shopping and had forgotten to set the parking disc, so the fee was canceled. In the future, I will make sure to always set my parking disc. It’s definitely not a given that you can reach companies by phone so quickly and without being put on hold. Since my issue was also handled so positively, I would like to once again sincerely thank the lady who handled it.
